Shipping

Once the chosen payment method has processed, all orders are ship for next day delivery, please note that we aim to fulfill all orders within 2 to 3 working days from the time the order is placed. Please note that a signature is required at the time of delivery for all orders placed.

Delivered within 24 hours with Fed-EX
All items are usually delivered within 24 hours from when your order has been dispatched, the time/ date of dispatch and a Parcel Tracking number will be confirmed via email.  It is possible to select an alternative delivery date of your preference when placing your order online – just make a note of the date of choice within the ‘comment box’ found in the ‘checkout confirmation pages’.

 

Fed-EX UK Express Parcel Tracking Service.

To trace a parcel which has already been dispatched please follow the link provided below: 

Fed-EX UK Tracking Services

Please note you will need the consignment tracking number which we can send on request.


Charges
Our shipping charges vary according to weight and location and are worked out at the time of ordering, but here is a guide:
Please note: You do not have to go as far as the payment pages to get the shipping quote.
England, Scotland & Wales. (Excluding Scottish Highlands)
0-5Kg--£5.95
8Kg:---£7.95
10Kg:--£9.95
.
.
.
20Kg:--£17.95
30Kg:--£24.95

Ireland, Northern Ireland, Isle of White, Isle of Mann & Scottish Highlands.
0-5Kg--£16.50
8Kg:---£19.75
10Kg:--£23.00
.
.
.
20Kg:--£36.00
30Kg:--£49.00

Most of Europe
0-5Kg--£21.95
20Kg:--£23.50
.
.
30Kg:--£58.50


Returns and Refunds
If you are not completely satisfied with the order you have received from Just Fans Limited, or it is not fit for the purpose you purchased them for, you may return it to us within 14 days from the date of delivery, please note some exclusions apply.
To return goods it is necessary to notify us within seven days from the date you received the items, please have your invoice at hand as you will need to quote your order number and date of purchase.
We will be happy to exchange or refund having received notification of the return and if received as sold in their original condition and that no sale-able/ sealed packaging have been opened, please include a copy of the Sales Invoice received with your order.
To cancel an order you can email us, or write to us (see our contact details below), you may cancel an order by telephone however it will be necessary to confirm in writing thereafter.
Goods returned outside of the 14 day period which have been correctly supplied as invoiced at the time of purchase will incur a 15% handling charge and delivery costs are non-refundable.
If the goods you have received are faulty, incorrect or damaged on delivery we will be happy to exchange the item or issue a full refund to you including any delivery charges. It must be reported to us as damaged by 4.30pm the following day if damaged on arrival due to haulage.
Refunds will be paid within 30 days of receipt of the returned order.

If returning a faulty fan either damaged from haulage or under guarantee please click HERE for a report sheet and address label.

Refunds will be paid within 30 days of receipt of the returned order.
Exclusions: excludes system installations and products made to customised requirements. This does not affect your statutory rights.