In regards to the current situation with COVID-19 we would like to share some important information with you to keep you up to date with our operations.
Our focus remains on providing an uninterrupted service to customers whilst remaining diligent and responsive to government recommendations and guidance.
We are continuing to take orders via our website.
Please be aware we are very busy and short staffed currently, so some telephpone calls may go unanswered if all lines are busy. It is best to email if possible.
We are continuing to work closely with our carriers and suppliers and as the situation develops we will communicate any issues if and when they occur.
We have taken additional steps of providing all staff with clear information on the virus, methods of control and NHS / Government websites for their reference.
We have equipped our premises with hand sanitising stations and we expect any employee suffering from the recognised symptoms of the virus infection to not come into work and stay home.
We have no trade counter currently due Covid-19 restrictions unless by appointment. Whilst we are doing our best to perform a normal service there may be inevitable delays due to staff restructuring, supplier issues and remote working. For time critcal orders please inform us, preferrably by email.
Orders to hospitals and health agencies will obviously take priority. If unable to supply due to supplier issues you will be informed.
We sincerely wish that the impact on our customers, their families and their businesses, is minimal. If you did have any additional questions please do not hesitate to get in contact with us.