Privacy Notice

JustFans respects each individuals right to personal privacy. We will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at the JustFans web site.

What data we collect and when.
JustFans collects information in several ways.
We collect this information through secure registration forms, secure online payment forms, clickstream tracking and automatic logging files or by telephone or email conversations.

First & Last name: We will require your first and last name so that you can be identified. We gather this information to allow us to process your order.
Email address: We store an email address against all orders placed online. This will be used for transactional and confirmation emails that relate to your order or account.
Your order history:We will keep a record of your historic placed orders with invoice receipts which you can access under My Account › My Orders.
Phone numbers:If you provide us with your mobile number, we may ring you to get additional information, or to update you on the progress of your delivery. This number may also be given to our courier services so that they can contact you in case of delivery difficulties.
Company name, invoice & postal addresses: This information is used to ensure goods and services are delivered to the address specified and is necessary to provide our service to you.
If you place an order, we will require your payment card details e.g. credit/debit card number and expiry date but these details are shredded immediately after purchase so cannot be re-called. Any other relevant information supplied by you at the time of ordering by way of the notes section online or email/telephone contact is also stored.

Cookies
We do employ cookies. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and products, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. We also use Google analytics cookies to track website performance.
You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. You will also get an option to not accept the Google Analytics cookie the first time you visit the website.
The other session based cookies contain no personal information and are required by the website.

What we do with your data.
The information collected by JustFans will be used for internal business processes only. Users who provide information will receive; confirmation by email. Registered users will have the option to receive additional announcements from us about products, services and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications.
Here’s how we’ll use your personal data and why: To process any orders that you make with Just Fans, by phone or using our website. If we don’t collect your personal data during checkout, we won’t be able to process your order and comply with our legal obligations.
To respond to your queries, refund requests and complaints. Handling the information you send enables us to respond.
To store address details on your account to enable easy re-ordering.
To provide couriers with enough information to deliver your goods.
To provide payment providers with enough information to process the transaction.
To protect our business and your account from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your account.
To process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. This also helps to protect our customers from fraud. To send you relevant, personalised communications by email in relation to updates, offers, services and products.
To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Policy, product recall notices, and legally required information relating to your orders. These service messages will not include any promotional content and do not require prior consent when sent by email or text message.
We offer links to other web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our web site offers reviews. Please be advised that information posted in these venues becomes public knowledge.

Controlling your data.
JustFans maintains the accuracy of our information by making sure our system is regularly updated. Users may access their own personal information and contact us about inaccuracies they may find, by utilising customer login within our website or email, telephone or fax. Users may delete their information from our database by contacting JustFans.
Improper use of a customer account may result in the account being suspended.

How we protect your data.
At JustFans, we take security very seriously, and make shopping online as safe as in any high street retail store. Your browser will go into secure mode as soon as you click to go into the payment page so before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock icon, or an image of a key in the grey bar at the bottom of your browser screen. Being in secure mode means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption, therefore keeping your details as safe as possible at all times.
All credit card transactions are processed using secure encryption. Card information is transmitted, stored, and processed securely on a PCI-compliant network. This protects your data while being sent over the internet from being intercepted and misused by third parties.
We are constantly checking our systems for vulnerabilities and keep up to date with all patches and security fixes.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy. At the end of that retention period, your data will either be deleted completely or anonymised. All inactive accounts over seven years old are automatically deleted. We do have to keep order records for up to 7 years for HMRC and warranty reasons.
No credit or debit card details are stored once your order has been processed. This is why you can save your favourite delivery address, but you need to enter your card details each time you order.
If you have any further questions about privacy or security when using our site, please call our Customer Services team on 01263 734666 or use our contact us page.

1 x Female Ducting Connector - 355mm1 x Impeller Side Guard - 560mm1 x 204x60mm Rectangular to 100mm Round Adaptor1 x CBMT/Q 315-30 1 HEATER KIT1 x B-flow Impeller HCBB/T-560mm1 x Ancillary Pack for SB-Biflow 315 model1 x CBS-60 Outlet Flange for CSB/CBT-601 x SDD-U Anti Vibration Pads1 x CBMT/Q 250-54 1 HEATER KIT1 x MTS10- extractor fan 3 step switch1 x KRJ - 120 Inlet Guard for CBB/CBT fans1 x 110 x 54mm Flat Channel Connector1 x Easy-fix termination kit - High Rise Ventilator - EFT1 x SG AW 1000 Guard 6 (GFC)1 x HCFT/6-800-H plastic impeller plate fan2 x BDS 500/560 RA b/d shutter1 x Elta Standard Ambient Flexible Connector - 560mm1 x Impeller Side Guard - 500mm1 x Purlin Box 300/315 for RAW Cowls1 x TD Mixvent 1100/250 EEXEIIT31 x DT-1 Duct Mounted Thermostat1 x 220x90mm Double Airbrick Adapter1 x Elta SCP315-1EC - IP551 x Isolator Switch - ISOSW1 x MPS Weather Housing1 x Spiral Ducting 3 Meters - 100mm1 x KRJ - 160 Inlet Guard for CBB/CBT fans1 x CBS-80 Outlet Flange for CBT-801 x ECS25/400 ECS25/400 SPRING A/V MOUNT1 x Etamaster EM 250 EC 02 (high Power) inline mix-vent fan1 x Commercial Thermostat - TH161 x Access Door 400mm x 400mm1 x Purlin Box 200/250 for RAW Cowls1 x Elta Unpodded Silencer Melinex 1D-560mm1 x Bell Mouth Inlet for Elta cased fans - 800mm1 x Access Door for Circular Duct - 400 x 300 - SIZE 451 x Acoustic MiniBox Fan - MINI-BOX 2501 x Impeller Side Guard - 400mm1 x Spiral Duct Grille Termination - 630mm1 x DEF-900AN1 x Chaysol Da 12/9 CMAL - 736W 6 Pole - Closed Motor - Single Phase1 x Ancillary Pack for SB-Biflow 500 model1 x Acopel F400-120/1601 x ERR 20/1 Centrifugal inline fan1 x MUB/T 042 500 D4 Centrifugal box fan, 120°C Continuous, Insulated1 x Elta Wall Cowl SWC45/501 x Versio Square Ceiling Diffusers - RS141 x Mounting Feet (pair) for SB-CON 4001 x Acopel F400-900/1802 x HR200WK single room heat recovery unit1 x Flanged Spigot - 400mm1 x Acopel F400-250/1601 x Rectangular Airbrick Adaptor1 x CBA-130 Inlet Flange for CBT-1301 x Mounting Feet (pair) for SB-CON 3151 x Access Door for Circular Duct - 500 x 4001 x Spigot plate - 630mm1 x MUB/T 062 630 D4 Centrifugal box fan, 120°C Continuous, Insulated1 x Jetflow-HIT Metal inline - 200mm1 x Male Ducting Connector - 315mm1 x GB-WSG 355 External Weather Louvers for the Giga-Box Fans - 355mm1 x BDS 400/450 RA b/d shutter1 x GB-WSD 450 Weather Protection hood for the Giga-Box Fans - 450mm1 x BDS 300/315 RA b/d shutter1 x ILTM-500/560/630 - Motor Cover for ILHT Fans - 51337593001 x Elta Variable Speed Drive IP66 - 7.5KW1 x DA12/12 Feet1 x CBMT/Q 125-12 1 HEATER KIT1 x Anti Vibration Duct Suspension Rings - 355mm1 x AC03TO-ADS-VFS-EN-9A (Three Phase)1 x Chaysol da 9-7 - V7099331 x Elta Raptor SFB ATEX Plate Mounted Axial Fan- 420mm1 x GB-KW 355 Drain pan for Giga Box Fans - 355mm1 x DA 7-7 72w 6P VR1 x Elta Wall Cowl SWC35/401 x Mounting Feet (Pair) for SLC-900-060B-09001 x Purlin Box 630/710 for RAW Cowls1 x Impeller Side Guard - 630mm1 x Access Door for Circular Duct - 250 x 150 - SIZE 151 x FSD-TD 600 x 600 Fire and Smoke Damper, S, EASY FIX AF, GALV Case, GALV Blades, PM230-TF (SC)1 x Stainless Steel Single Blade Regulating Damper -150mm1 x Elta Standard Ambient Flexible Connector - 500mm1 x Elta SCP400/4-3AC - IP551 x Elta Standard Ambient Flexible Connector - 250mm1 x Ancillary Pack for SLC-710 for 6 Pole Motors1 x Gorilla HVLSX401 x DEF-1000-AN1 x Frequency converter RUCK - FU 075 211 x Spiral end cap - 300mm1 x S & P Aluminium Axial Fan Louvre Shutter - PER-CR- 3551 x CCpro 40 (1CC9402) Long Casing Extension1 x Elta Turboflow-TF - 500mm(A) - Three phase1 x PML230-TF, AC 230V Damper Actuator, Spring Return, 2 x SPDT, 72C Thermal Fuse1 x CVAT Acoustic Kitchen Fan & Inverter Kit - CVAT/6-15000/710 ND - Pack 101 x CBS-130 Outlet Flange for CBT-1301 x DV-ROF-V-315 Roof mounted unit1 x B-flow Impeller HCBB/T-450mm1 x Chaysol DA 12/12 CMAL - 1100W 6 Pole - V727200381 x 220x90mm 45 Degree Horizontal Bend1 x KABT High Temp Acoustic Kitchen Fan & Inverter Kit - KABT/4-12000/560 ND - Pack 51 x Purlin Box 500/560 for RAW Cowls1 x Helios GigaBox 450mm GBD 450/4/4 centrifugal1 x Soler & Palau - HCBB/4-630/H -IP651 x AW Sileo EC Plate Axial Fan - Three Phase - 630mm1 x DA 15/15 Feet1 x TecFire Intumescent Damper - Rectangular 300x300mm1 x HR-500 DP Heat Exchange Unit1 x Ancillary Pack for SLC-800 for 4 Pole and SLC-800/6B-3AC1 x MUB 062 630D4 Multibox1 x Soler & Palau - Contra Rotating TCBTx2-450 - IP651 x Inclined Kurb support for CTHB/6-4001 x Elta Standard Ambient Flexible Connector - 350mm1 x NKS-D swirl diffuser v-300 x 300mm1 x FSAF450C1DA Silencer 500/81 x Ducting 15 Degree Bend - 315mm1 x Chaysol Da 10-10 - 550watt 6p Enclosed Motor1 x DA10/10 Feet1 x 150mm - 200mm Round Reducer1 x Soler & Palau - HXTR/4-315/H - IP541 x CBA-60 Inlet Flange for CBT-601 x Duct Fast Clamps - 125mm1 x SQUARE MIXED FLOW FAN - MFQ 560mm (Three Phase)1 x CS2 Current Switch
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Airvent Ceiling Sweep Fan - 36 inch - 444122
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