Shipping & Returns


Shipping Procedure

We aim to fulfill all orders within 2 to 3 working days from the time the order is placed.
We send all less popular and all larger items direct from the manufacturer to save on haulage costs, delivery time and the possibility of transit damage, not to mention the carbon footprint.
If there is any delay due to stock issues, we will inform you by email when the order is processed.
Feel free to contact us before shipping if you need to ensure stock levels here or at the manufacturers before ordering.
We are currently impementing a live stock level display for each product on the website, coming soon..
Please note that a signature is required at the time of delivery for all orders placed.


Delivered within 24 hours with Fed-EX

All items are usually delivered within 24 hours from when your order has been dispatched, the time/ date of dispatch and a Parcel Tracking number will be confirmed via email.  It is possible to select an alternative delivery date of your preference when placing your order online – just make a note of the date of choice within the ‘comment box’ found in the ‘checkout confirmation pages’. Tracking information will be sent with all order shipment emails.


Charges (Guide only)
Our shipping charges vary according to weight and location and are worked out at the time of ordering, but here is a guide:
Please note: You do not have to go as far as the payment pages to get the shipping quote.

FREE SHIPPING ON ORDERS OVER £250 NET to UK Mainland.
(Excluding the Scottish Highlands or any orders containing oversized items, generally 3 meters long or over.)


England, Scotland & Wales. (Excluding Scottish Highlands)
0-50g-- FREE.
50g-500g-- £4.55
500g-10Kg-- £7.95
10Kg-20Kg-- £9.95
20Kg-23Kg-- £12.95
23Kg-25Kg-- £14.95
25Kg-28Kg-- £16.95
28Kg-30Kg-- £18.95
30Kg-33Kg-- £20.95
33Kg-35Kg-- £22.95
35Kg-38Kg-- £24.95

Northern Island
0-10Kg-- £19.50
10Kg-15Kg:-- £22.50
15Kg-20Kg:-- £35.00

Most of Europe
0-5Kg-- £21.95
20Kg:-- £23.50
30Kg:-- £58.50



Returns and Refunds.

Business returns and refunds.
• Just Fans is insured against loss or damage within the UK for any Goods that have been lost or damaged in transit.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 24 hours of receipt, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of receipt of them.
• Goods returned by the Buyer which are under warranty may need to be examined by the manufacturer of the Goods before a replacement can be issued.
• Goods found to be tampered with or otherwise damaged by the Buyer will not be replaced, but will be returned at the Buyer’s expense.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Just Fans agrees to replace or provide alternative Goods, the Goods will be dispatched as promptly as possible, and usually within 5 Business Days. If Goods are out of stock, they will become a priority back order, to be dispatched once stock is available.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.

Consumer returns and refunds.
• Consumers have a 14 day right to cancel, this should be done in telephone or in writing. They are entitled to demand all shipping costs be refunded but must cover the cost of return shipping.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 30 days of receipt of them, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of the date it informed Just Fans that the Goods had been damaged in transit.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Buyer is entitled to replacement of faulty Goods, the replacement Goods will be dispatched within 30 days from return of the faulty Goods by the Buyer.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.


See also our Terms and Conditions. and Privacy Policy.

If returning a faulty fan under guarantee, please click HERE for a report sheet and address label. HERE for a PDF version. Please fill it in as much as is relevant and return the item to us. We will then examine it and send you a replacement if applicable.

Exclusions: Excludes units that are specially ordered in and products made to customised requirements. This does not affect your statutory rights.
1 x MVEx 1,0 Atex Motor Protection Switch1 x Ancillary Pack for SLC-710 for 6 Pole Motors1 x Soler & Palau - HCBT/4-800/H - IP551 x Flat Roof Terminal -OFT 5 - Ashphalt1 x Roof Axial Cowl - RAW450 in RAL9005 ( JET BLACK)1 x ILTM-500/560/630 - Motor Cover for ILHT Fans - 51337593001 x Duct Wrap Insulation - AWDW25mm1 x EBM Papst W3G630-GG97-011 x GB-WSG 450 External Weather Louvers for the Giga-Box Fans - 450mm1 x Ancillary Pack for SLC-800 for 4 Pole and SLC-800/6B-3AC1 x CAB-200 ECOWATT Energy Efficient Acoustic Box Fan1 x GB-WSG 355 External Weather Louvers for the Giga-Box Fans - 355mm1 x Ancillary Pack for SB-Biflow 250 model1 x Ancillary Pack for SB-CYL 630 model1 x Ancillary Pack for SB-Biflow 400 model1 x Rosenberg AKAD 630-4 A1 IP54 400V 50H1 x JETLINE-160 - In Line Centrifugal Duct Fan1 x Purlin Box 1000 for RAW Cowls1 x Access Door for Circular Duct - 400 x 300 - SIZE 501 x 204x60mm 90 Degree Horizontal Bend1 x Classic SAX23/9A Window/Wall Mounted1 x Ductwrap Insulation DW502 x Elta Wall Cowl SWC25/312 x ACOAS/ AC/EC Auto Changeover 8Amp1 x MTS10- extractor fan 3 step switch1 x Acopel F400-280/1601 x CBMT/Q 150-15 1 HEATER KIT1 x Circular Ceiling Diffuser - TST 1251 x CBMT/Q 315-54 1 HEATER KIT1 x Biflow SB250-CON4-3 - High Temperature Bifurcated Fan2 x Elta Powder Coated Cased Axial Flange - 630mm2 x Elta SLC355-1EC -IE5 Motor- IP551 x AKOR Mounting Plate for GD model(VIM166423)1 x 125mm Round Connector1 x Impeller Side Guard - 315mm1 x Egg Crate Grille with G2 Dust panel filter 1 inch- 300x3001 x Round ceiling diffuser 200mm2 x TUNE-R-160-3-M2 - Control Damper2 x Ancillary Pack for SLC-5001 x Vent Axia KAF Kitchen Extract Fan - 630mm - 2 Pole - Single Phase1 x 204x60mm x 500mm Long Hi-Flow Duct Silencer1 x CBMT/Q 315-30 1 HEATER KIT1 x Kitchen Grease Filter - Mesh Type NON standard 390mm x 240mm x 40mm Actual1 x Belt Drive Cased Axial Fan - 800mm - H version1 x Same Day Shipping Surcharge1 x Bathroom Fan -Envirovent- Silent 100 T (Timer Model)1 x Soler & Palau - HCBT/2-250/H - IP651 x Atex Motor Protection Switch - U-EK230E EX1 x Belt Drive Cased Axial Fan - 800mm - L version1 x Elta Quietflow Twin SQT200-1ECL1 x OZEO E ECOWATT Wireless Switch - OZEO-ECO-W1 x TD Mixvent 1200/315 EEXEIIT31 x Synthetic Air Filter Media - 6mm x 2mtr x 5mtr Roll1 x MTG FEET & ANTI VIB. MOUNTS (SET OF 4) for MFQ560/4/31 x FSD-TD 350mm Fire and Smoke Damper, Type C, EASY FIX AF, GALV Case, GALV Blades, PM230-TF (SC)1 x CBT-130N Centrifugal ATEX II 2G Exd IIB T41 x Elta Variable Speed Drive IP66 - 5.5KW1 x CBM 7/7 147w 4P RE-VR1 x Elta Variable Speed Drive IP66 - 0.75KW1 x Systemair AW Sileo 710-DS1 x 204x60mm Double Airbrick Adapter1 x DEF-1000-AN1 x Etamaster EM 200 EC 01 inline mix-vent fan1 x GXC9 - High Performance Extract Fan1 x Etaline 630mm - D4 01 3 Phase1 x Helios GigaBox 450mm GBD 450 centrifugal - EC Motor1 x AW Sileo EC Plate Axial Fan - Three Phase - 630mm1 x Ancillary Pack for SB-Biflow 500 model1 x Soler & Palau - HCBT/4-800/L-AX - IP551 x Etamaster EM 250 EC 02 (high Power) inline mix-vent fan1 x Elta Quietflow Twin SQT500-1ECL1 x Helios GigaBox 355mm GBW 355/4 centrifugal1 x TUNE-R-100-2-M4 - Control Damper1 x Etaline 200mm E2M 01 3-Speed1 x HD-LL Series 600x6001 x Synthetic Air Filter Media - 10mm x 2mtr x 20mtr Roll1 x Elta Quietflow Twin SQT250-1ECL1 x ZAC- 450 -4-11 x Elta SCP450/4-3AC - IP551 x Jetflow-HIT Metal inline - 150mm1 x JBS-1250 Flat Roof Upstand for HCTT/4-1000/B1 x Elta SLC1000/4A-3AC - IP551 x Soler & Palau - Contra Rotating TCBTx2-500 - IP651 x FSD-TD 350 x 350 Fire and Smoke Damper, S, EASY FIX AF, GALV Case, GALV Blades, PM230-TF (SC)1 x Access Door for Circular Duct - 300 x 200 - SIZE 501 x 125mm Round Wall Plate1 x Soler & Palau TCBT/6-800/G - IP651 x Helios GigaBox 630mm GBD 630/6/6 centrifugal1 x Soler & Palau TCBB/2-250/H - IP54
Reviews
Transformer (silent) speed controller - RE 1.5 Amp
Transformer (silent) speed controller - RE 1.5 Amp
£ 125.99

Incredible, Perfect, Silent and Fast delivery ! Thanks "Just...