Shipping & Returns


Shipping Procedure

We aim to fulfill all orders within 2 to 3 working days from the time the order is placed.
We send all less popular and all larger items direct from the manufacturer to save on haulage costs, delivery time and the possibility of transit damage, not to mention the carbon footprint.
If there is any delay due to stock issues, we will inform you by email when the order is processed.
Feel free to contact us before shipping if you need to ensure stock levels here or at the manufacturers before ordering.
We are currently impementing a live stock level display for each product on the website, coming soon..
Please note that a signature is required at the time of delivery for all orders placed.


Delivered within 24 hours with Fed-EX

All items are usually delivered within 24 hours from when your order has been dispatched, the time/ date of dispatch and a Parcel Tracking number will be confirmed via email.  It is possible to select an alternative delivery date of your preference when placing your order online – just make a note of the date of choice within the ‘comment box’ found in the ‘checkout confirmation pages’. Tracking information will be sent with all order shipment emails.


Charges (Guide only)
Our shipping charges vary according to weight and location and are worked out at the time of ordering, but here is a guide:
Please note: You do not have to go as far as the payment pages to get the shipping quote.

FREE SHIPPING ON ORDERS OVER £250 NET to UK Mainland.
(Excluding the Scottish Highlands or any orders containing oversized items, generally 3 meters long or over.)


England, Scotland & Wales. (Excluding Scottish Highlands)
0-50g-- FREE.
50g-500g-- £4.55
500g-10Kg-- £7.95
10Kg-20Kg-- £9.95
20Kg-23Kg-- £12.95
23Kg-25Kg-- £14.95
25Kg-28Kg-- £16.95
28Kg-30Kg-- £18.95
30Kg-33Kg-- £20.95
33Kg-35Kg-- £22.95
35Kg-38Kg-- £24.95

Northern Island
0-10Kg-- £19.50
10Kg-15Kg:-- £22.50
15Kg-20Kg:-- £35.00

Most of Europe
0-5Kg-- £21.95
20Kg:-- £23.50
30Kg:-- £58.50



Returns and Refunds.

Business returns and refunds.
• Just Fans is insured against loss or damage within the UK for any Goods that have been lost or damaged in transit.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 24 hours of receipt, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of receipt of them.
• Goods returned by the Buyer which are under warranty may need to be examined by the manufacturer of the Goods before a replacement can be issued.
• Goods found to be tampered with or otherwise damaged by the Buyer will not be replaced, but will be returned at the Buyer’s expense.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Just Fans agrees to replace or provide alternative Goods, the Goods will be dispatched as promptly as possible, and usually within 5 Business Days. If Goods are out of stock, they will become a priority back order, to be dispatched once stock is available.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.

Consumer returns and refunds.
• Consumers have a 14 day right to cancel, this should be done in telephone or in writing. They are entitled to demand all shipping costs be refunded but must cover the cost of return shipping.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 30 days of receipt of them, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of the date it informed Just Fans that the Goods had been damaged in transit.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Buyer is entitled to replacement of faulty Goods, the replacement Goods will be dispatched within 30 days from return of the faulty Goods by the Buyer.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.


See also our Terms and Conditions. and Privacy Policy.

If returning a faulty fan under guarantee, please click HERE for a report sheet and address label. HERE for a PDF version. Please fill it in as much as is relevant and return the item to us. We will then examine it and send you a replacement if applicable.

Exclusions: Excludes units that are specially ordered in and products made to customised requirements. This does not affect your statutory rights.
1 x Acopel F400-120/1601 x ISA-ILHT-500/560/630 - Anti-vibration mounts1 x ATEX rated 3-phase Speed Control - R-DK4 KT (EX)1 x Spigot plate - 630mm1 x Acoustic Commercial Kitchen Inline Exhaust Fan - MPS (Three Phase) - 400mm1 x MFA-AR/AXC 315 mounting foot1 x EC-Basic-T temperature1 x Clearflow CFHT Kitchen/High Temp Roof Fan - CFHT500/4-3AC1 x Purlin Box 400/450 for RAW Cowls1 x 100mm Round Connector1 x MPS Weather Housing1 x Elta Wall Cowl SWC25/311 x Mounting Feet (Pair) for SLC-450-060B-04501 x Ancillary Pack for SB-CYL 630 model1 x Manrose Auto Shutter - XF150AP1 x Impeller Side Guard - 1000mm1 x Hydor HPA450/4-1A1 x Electronic extractor fan speed controller - FSC 1.51 x RSK355 - Back Draught Shutter1 x GENIOX 11 Internal Mounted Unit1 x Ancillary Pack for SLC-4501 x CBMT/Q 250-54 1 HEATER KIT1 x RSK400 - Back Draught Shutter1 x Ancillary Pack for SLC-6301 x Ducting 45 Degree Bend - 630mm1 x Acopel F400-630/1601 x Impeller Side Guard - 500mm1 x Manual Overide Switch - MOS1 x Commercial Single or 3 phase Fan Reversing Switch - RS11 x Access Door for Circular Duct - 400 x 300 - SIZE 451 x Female Ducting Connector - 160mm1 x Acopel F400-280/1601 x Etamaster EM 400 EC 01 inline mix-vent fan1 x 125mm Round Connector with Damper1 x Singleflow SSDL500-1EC1 x GB-WSD 355 Weather Protection hood for the Giga-Box Fans - 355mm1 x ELTA - Single Phase Transformer 4amps1 x AES-Fire control unit1 x Acopel F400-200/1601 x GB-WSD 250 Weather Protection hood for the Giga-Box Fans - 250mm1 x AL 355 EC 01 AXIALINE - High Performance Long Cased Axial Fan2 x Manrose Humidistat - 13611 x Purlin Box 1000 for RAW Cowls1 x CBS-60 Outlet Flange for CSB/CBT-601 x Elta Wall Cowl SWC45/501 x Ancillary Pack for SLC-5001 x 125mm Round Connector1 x Compact SCD450/4-3AC1 x Impeller Side Guard - 560mm1 x 125mm Round 90 Degree Bend1 x Mounting Feet (Pair) for SLC-400-060-04001 x CBMT/Q 250-30 1 HEATER KIT1 x CBM Low Pressure Centrifugal Fan - CBM 9/9 6 Pole 200watt VR RE1 x Remote Fan Status Indicator - RF11 x CBMT/Q 150-27 1 HEATER KIT1 x Elta Standard Ambient Flexible Connector - 560mm1 x FSAF1000B1DB Silencer 1043/241 x Purlin Box 800 for RAW Cowls1 x Ancillary Pack for SB-Biflow 400 model1 x Ancillary Pack for SB-Biflow 315 model1 x AW 420 D4-2-EX Explosion Proof Axial Fan - ATEX1 x Acopel F400-250/1601 x Air Quality Sensor - AQS1 x Access Door for Circular Duct - 250 x 150 - SIZE 251 x DOL Starter with Isolator - Three phase1 x DA10/10 Feet1 x SD-MUB Vibration pad set1 x Ductwrap Insulation DW501 x Circ.connection-125 fo EX-140 ATEX unit1 x BDS 800 RA b/d shutter1 x Inclined Kurb support for CTVB/T Fans - BI-51 x FSD-TD 200mm Fire and Smoke Damper, Type C, EASY FIX AF, GALV Case, GALV Blades, PM230-TF (SC)1 x Mounting Feet (Pair) for SLC-800-060B-08001 x Bell Mouth Inlet for Elta cased fans - 800mm1 x Female Ducting Connector - 125mm1 x MTS10- extractor fan 3 step switch1 x CBMT/Q 315-54 1 HEATER KIT1 x CBMT/Q 100-06 1 HEATER KIT1 x DS-2 2-Speed Switch (3 Phase)1 x Duct Fast Clamps - 355mm1 x Elta SPA450/46-3AC - IP541 x 110 x 54mm Vertical 90 Degree Bend1 x Plastic Kitchen Extractors - CK-60F1 x Metal Inline Fan - VENT-355N1 x Ducting T Piece Equal - 125mm1 x Clearflow CFHT Kitchen/High Temp Roof Fan - CFHT400/4-3AC1 x Etaline 630mm - D4 01 3 Phase1 x Etaline Max-Fan - 315mm - E2 011 x Helios HQW-250/4 - IP551 x Anti Vibration Mounts - Large - Pack of 4 - AVM11 x Elta Unpodded Silencer 1D-800mm1 x Belt Drive Cased Axial Fan - 630mm - H version1 x Run On Timer - 5s - 4hrs - RT5A1 x Access Door 450mm x 450mm1 x Differential Pressure Switch - 100 - 1000 Pa - IP651 x Duct Termination with Mesh - 315mm1 x Access Door 400mm x 400mm1 x Elta Standard Ambient Flexible Connector - 1000mm1 x Etaline 400mm
Air Quality Sensor - AQS
Air Quality Sensor - AQS
£ 98.29 now £ 65.00
Reviews
Circular Inline Silencers - 0.6M long - SLU-600
Circular Inline Silencers - 0.6M long - SLU-600
£ 50.56

I have a loft mount extractor fan which was very noisy. I ...