Shipping & Returns


Shipping Procedure

We aim to fulfill all orders within 2 to 3 working days from the time the order is placed.
We send all less popular and all larger items direct from the manufacturer to save on haulage costs, delivery time and the possibility of transit damage, not to mention the carbon footprint.
If there is any delay due to stock issues, we will inform you by email when the order is processed.
Feel free to contact us before shipping if you need to ensure stock levels here or at the manufacturers before ordering.
We are currently impementing a live stock level display for each product on the website, coming soon..
Please note that a signature is required at the time of delivery for all orders placed.


Delivered within 24 hours with Fed-EX

All items are usually delivered within 24 hours from when your order has been dispatched, the time/ date of dispatch and a Parcel Tracking number will be confirmed via email.  It is possible to select an alternative delivery date of your preference when placing your order online – just make a note of the date of choice within the ‘comment box’ found in the ‘checkout confirmation pages’. Tracking information will be sent with all order shipment emails.


Charges (Guide only)
Our shipping charges vary according to weight and location and are worked out at the time of ordering, but here is a guide:
Please note: You do not have to go as far as the payment pages to get the shipping quote.

FREE SHIPPING ON ORDERS OVER £250 NET to UK Mainland.
(Excluding the Scottish Highlands or any orders containing oversized items, generally 3 meters long or over.)


England, Scotland & Wales. (Excluding Scottish Highlands)
0-50g-- FREE.
50g-500g-- £4.55
500g-10Kg-- £7.95
10Kg-20Kg-- £9.95
20Kg-23Kg-- £12.95
23Kg-25Kg-- £14.95
25Kg-28Kg-- £16.95
28Kg-30Kg-- £18.95
30Kg-33Kg-- £20.95
33Kg-35Kg-- £22.95
35Kg-38Kg-- £24.95

Northern Island
0-10Kg-- £19.50
10Kg-15Kg:-- £22.50
15Kg-20Kg:-- £35.00

Most of Europe
0-5Kg-- £21.95
20Kg:-- £23.50
30Kg:-- £58.50



Returns and Refunds.

Business returns and refunds.
• Just Fans is insured against loss or damage within the UK for any Goods that have been lost or damaged in transit.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 24 hours of receipt, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of receipt of them.
• Goods returned by the Buyer which are under warranty may need to be examined by the manufacturer of the Goods before a replacement can be issued.
• Goods found to be tampered with or otherwise damaged by the Buyer will not be replaced, but will be returned at the Buyer’s expense.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Just Fans agrees to replace or provide alternative Goods, the Goods will be dispatched as promptly as possible, and usually within 5 Business Days. If Goods are out of stock, they will become a priority back order, to be dispatched once stock is available.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.

Consumer returns and refunds.
• Consumers have a 14 day right to cancel, this should be done in telephone or in writing. They are entitled to demand all shipping costs be refunded but must cover the cost of return shipping.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 30 days of receipt of them, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of the date it informed Just Fans that the Goods had been damaged in transit.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Buyer is entitled to replacement of faulty Goods, the replacement Goods will be dispatched within 30 days from return of the faulty Goods by the Buyer.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.


See also our Terms and Conditions. and Privacy Policy.

If returning a faulty fan under guarantee, please click HERE for a report sheet and address label. HERE for a PDF version. Please fill it in as much as is relevant and return the item to us. We will then examine it and send you a replacement if applicable.

Exclusions: Excludes units that are specially ordered in and products made to customised requirements. This does not affect your statutory rights.
5 x Helios ESA-1 Surface mounted Speed Control 1amp3 x Duct Termination with Mesh - 450mm2 x HIMF - Mixed Flow Fan 100mm Inline Fan3 x CBA-100 Inlet Flange for CBT-1001 x ACO8AC/EC AutoChangeover panel1 x CBT-130N Centrifugal ATEX II 3D ExtD 125*C1 x TD160-NT Mixvent - 100mm - TD160 Timer4 x DDMP 12-12 3F 5700W M6M0 DG72 x Clearflow CF Roof Mounted Vertical Discharge Centrifugal Fan - CF315/4-1AC - Single Phase2 x CBM Low Pressure Centrifugal Fan - CBM 9/9 4 Pole 550watt C VR3 x KBA- Inlet Mounting 1801 x TD Mixvent 1100/250 EEXEIIT31 x CBM Low Pressure Centrifugal Fan - CBM 12/12 6 Pole 736watt CVR1 x WSD 100 (1060x1060x70)3 x VEKA INT 2000/15.0-L1 EKO3 x Flat Roof Terminal -OFT 5 - Asphalt2 x Helios RR-250-C Centrifugal inline fan1 x Mini Diffuser - 100mm1 x TUNE-R-200-3-M2 - Control Damper3 x RUCK MTP 20, 10K, Speed control1 x DA9/9-NT1 x LFBR 160 G4 - Helios Inline Filter Box - 160mm1 x CFI In-line 150 - Carbon Filter2 x DPD 12PM Delivery Surcharge2 x CAD-COMPACT 900 ADVANCED N8 - MVHR unit1 x Twinflow STDL315-1EC1 x CBM Low Pressure Centrifugal Fan - CBM 7/7 6 Pole 72watt CVR4 x Helios HQW-355/4 - IP551 x SD-MUB Vibration pad set2 x DS-2/2 2-Speed Switch IP54 (Single Phase)2 x ELTA - Three Phase Transformer 3amps4 x Biflow SB315-CON4-3 - High Temperature Bifurcated Fan1 x TUNE-R-200-3-M3 - Control Damper1 x CBM Low Pressure Centrifugal Fan - CBM 10/8 4 Pole 373watt CVR4 x 100mm Round Connector with Damper1 x ACO3TO-ADS-VFC-7.1A2 x CMT-2 120/50 - 0,09Kw - LG270 Single inlet centrifugal fan direct driven4 x Biflow SB250-CON4-3 - High Temperature Bifurcated Fan3 x CBB-80N Centrifugal1 x Quietflow SQS250-1ECL - Centrifugal Box Fan2 x DDMP 10-10 1F 1000W M6A2 DA52 x CBB-60N Centrifugal4 x Duct Termination with Mesh - 250mm3 x DDMP 12-09 1F 1800W M6A4 DA82 x VTR 500 STD Filter Kit1 x CBT-80N Centrifugal2 x Backdraught Shutters 039-SFSV-63/711 x Elta SCP400/4-1AC - IP551 x Round ceiling diffuser 250mm1 x Duct Termination with Mesh - 150mm1 x Clearflow CF Roof Mounted Vertical Discharge Centrifugal Fan - CF350/4-1AC - Single Phase1 x TUNE-R-200-3-M0 - Control Damper (NO ACTUATOR)1 x DDMP 10-08 FLANGE1 x DDMP 07/07 Mounting Flange2 x CMT-2 180/75 0.75KW - Single inlet centrifugal fan with inlet and outlet flange connections - 200mm1 x Silentub - STUB 2001 x 125mm Round Connector with Damper2 x CBS-100 Outlet Flange for CBT-1002 x Envirovent Silent MV160/100S Mixvent - 100mm - (5 year warranty)1 x KBA- Inlet Mounting 2251 x Flakt Woods ME 1.1 speed controller 1amp - EA9011572 x ELTA - Single Phase Transformer 2amps1 x Egg Crate Grille with Dust panel filter 1 inch- 300x3001 x Universal Pipe Fixing Clip1 x CBT-130N Centrifugal1 x DDMP 09-07 1F 1000W M6A0 DA51 x Vent Axia T-Series Wall Model TX9WL1 x CBM Low Pressure Centrifugal Fan - CBM 9/9 4 Pole 550watt 3V (3-Speed)1 x Flakt Woods ME 1.3 speed controller 3amp - EA9011582 x Potentiometer EGH 01 - for DDMP Fans1 x FU 15 16 Frequency Inverter1 x Elta HXP 800mm 6-Pole (Three Phase)1 x CCpro 40 (1CC9402) Long Casing Extension1 x SDD-U Anti Vibration Pads1 x Duct Termination with Mesh - 400mm1 x CBM 9/7 4p 420W RE-VR1 x HXP450/6-1 - 6 Pole - Single Phase1 x Elta Quietflow Twin SQT125-1ECL3 x ACOAS/ AC/EC Auto Changeover 8Amp1 x Eco-Loft Positive Input Ventilation System - PIV Loft Mounted -EVL-H1 x DDMP 10-08 1F 1000W M6A2 DA51 x Elta SPA500/4-1AC - IP541 x DDMP 12-12 1F 1800W M6A4 DA81 x Elta Variable Speed Drive IP66 - 7.5KW1 x Elta Variable Speed Drive IP66 - 2.2KW1 x Elta Variable Speed Drive IP66 - 1.5KW1 x VA 9/2 T - High Temp Axial Fan,2 x TecFire Intumescent Damper - Rectangular 400x400mm1 x Duct Termination with Mesh - 200mm1 x KBA- Inlet Mounting 2501 x KAD-225-F400 Rectangle Flexible Connector1 x Vent Axia T-Series Wall Model TX6WL1 x Transformer Speed Control - RTRE- 3.0Amp1 x Skyflow SSR Horizontal Roof Cowl SSR80B1 x Comefri - TLZ 225 R - High Performance Scroll Fan1 x CBT-130N Centrifugal ATEX II 2G Exd IIB T41 x TD ECOWATT 160/100 Inline Duct Fan - TD-ECOWATT1 x CBM 7/7 147w 4P RE-VR1 x ADH E0-450 Flange - 0450 ADHE/RDHE1 x Vortice Quadro Micro 100 IT HCS - Humidistat/Timer Version1 x Helios ZNE Electronic Fan Overrun Timer1 x Multi Input Run On Timer - 0 - 20min - CFCU1 x CPTA-E Flush mounted PIR sensor with timer1 x RTRD - Three Phase Speed Controller - 2 Amp1 x Capacitor 2uf for use with the EBM A4E range
Reviews
Vectaire Elegance Low Energy DMEV Fan Range
Vectaire Elegance Low Energy DMEV Fan Range
£ 131.69

I've had 2 of these fans for 4 years now, and they are great...