Shipping & Returns


Shipping Procedure

We aim to fulfill all orders within 2 to 3 working days from the time the order is placed.
We send all less popular and all larger items direct from the manufacturer to save on haulage costs, delivery time and the possibility of transit damage, not to mention the carbon footprint.
If there is any delay due to stock issues, we will inform you by email when the order is processed.
Feel free to contact us before shipping if you need to ensure stock levels here or at the manufacturers before ordering.
We are currently impementing a live stock level display for each product on the website, coming soon..
Please note that a signature is required at the time of delivery for all orders placed.


Delivered within 24 hours with Fed-EX

All items are usually delivered within 24 hours from when your order has been dispatched, the time/ date of dispatch and a Parcel Tracking number will be confirmed via email.  It is possible to select an alternative delivery date of your preference when placing your order online – just make a note of the date of choice within the ‘comment box’ found in the ‘checkout confirmation pages’. Tracking information will be sent with all order shipment emails.


Charges (Guide only)
Our shipping charges vary according to weight and location and are worked out at the time of ordering, but here is a guide:
Please note: You do not have to go as far as the payment pages to get the shipping quote.

FREE SHIPPING ON ORDERS OVER £250 NET to UK Mainland.
(Excluding the Scottish Highlands or any orders containing oversized items, generally 3 meters long or over.)


England, Scotland & Wales. (Excluding Scottish Highlands)
0-50g-- FREE.
50g-500g-- £4.55
500g-10Kg-- £7.95
10Kg-20Kg-- £9.95
20Kg-23Kg-- £12.95
23Kg-25Kg-- £14.95
25Kg-28Kg-- £16.95
28Kg-30Kg-- £18.95
30Kg-33Kg-- £20.95
33Kg-35Kg-- £22.95
35Kg-38Kg-- £24.95

Northern Island
0-10Kg-- £19.50
10Kg-15Kg:-- £22.50
15Kg-20Kg:-- £35.00

Most of Europe
0-5Kg-- £21.95
20Kg:-- £23.50
30Kg:-- £58.50



Returns and Refunds.

Business returns and refunds.
• Just Fans is insured against loss or damage within the UK for any Goods that have been lost or damaged in transit.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 24 hours of receipt, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of receipt of them.
• Goods returned by the Buyer which are under warranty may need to be examined by the manufacturer of the Goods before a replacement can be issued.
• Goods found to be tampered with or otherwise damaged by the Buyer will not be replaced, but will be returned at the Buyer’s expense.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Just Fans agrees to replace or provide alternative Goods, the Goods will be dispatched as promptly as possible, and usually within 5 Business Days. If Goods are out of stock, they will become a priority back order, to be dispatched once stock is available.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.

Consumer returns and refunds.
• Consumers have a 14 day right to cancel, this should be done in telephone or in writing. They are entitled to demand all shipping costs be refunded but must cover the cost of return shipping.
• If Goods have been damaged in transit, the Buyer must inform Just Fans within 30 days of receipt of them, whereupon Just Fans will arrange for replacement Goods to be dispatched to the Buyer. The Buyer must return the damaged Goods to Just Fans (at Just Fans’s expense) within 7 days of the date it informed Just Fans that the Goods had been damaged in transit.
• The Buyer must ensure that all returns are securely wrapped and packaged.
• To return faulty Goods the Buyer should download a returns form from HERE and return it to Just Fans with the faulty Goods.
• Where the Buyer is entitled to replacement of faulty Goods, the replacement Goods will be dispatched within 30 days from return of the faulty Goods by the Buyer.
• Refunds are made by the same payment method that was used for the original purchase. It may take up to 14 days for credit cards to be refunded.
• Just Fans will not be liable for any losses incurred due to supply or delivery problems which are out of its control.
• Goods being returned not under warranty will only be refunded at the discretion of a Director. We will only credit standard stock items returned in good condition. A re-stocking charge may be levied.


See also our Terms and Conditions. and Privacy Policy.

If returning a faulty fan under guarantee, please click HERE for a report sheet and address label. HERE for a PDF version. Please fill it in as much as is relevant and return the item to us. We will then examine it and send you a replacement if applicable.

Exclusions: Excludes units that are specially ordered in and products made to customised requirements. This does not affect your statutory rights.
1 x Female Ducting Connector - 355mm1 x Impeller Side Guard - 560mm1 x 204x60mm Rectangular to 100mm Round Adaptor1 x CBMT/Q 315-30 1 HEATER KIT1 x B-flow Impeller HCBB/T-560mm1 x Ancillary Pack for SB-Biflow 315 model1 x CBS-60 Outlet Flange for CSB/CBT-601 x SDD-U Anti Vibration Pads1 x CBMT/Q 250-54 1 HEATER KIT1 x MTS10- extractor fan 3 step switch1 x KRJ - 120 Inlet Guard for CBB/CBT fans1 x 110 x 54mm Flat Channel Connector1 x Easy-fix termination kit - High Rise Ventilator - EFT1 x SG AW 1000 Guard 6 (GFC)1 x HCFT/6-800-H plastic impeller plate fan2 x BDS 500/560 RA b/d shutter1 x Elta Standard Ambient Flexible Connector - 560mm1 x Impeller Side Guard - 500mm1 x Purlin Box 300/315 for RAW Cowls1 x TD Mixvent 1100/250 EEXEIIT31 x DT-1 Duct Mounted Thermostat1 x 220x90mm Double Airbrick Adapter1 x Elta SCP315-1EC - IP551 x Isolator Switch - ISOSW1 x MPS Weather Housing1 x Spiral Ducting 3 Meters - 100mm1 x KRJ - 160 Inlet Guard for CBB/CBT fans1 x CBS-80 Outlet Flange for CBT-801 x ECS25/400 ECS25/400 SPRING A/V MOUNT1 x Etamaster EM 250 EC 02 (high Power) inline mix-vent fan1 x Commercial Thermostat - TH161 x Access Door 400mm x 400mm1 x Purlin Box 200/250 for RAW Cowls1 x Elta Unpodded Silencer Melinex 1D-560mm1 x Bell Mouth Inlet for Elta cased fans - 800mm1 x Access Door for Circular Duct - 400 x 300 - SIZE 451 x Acoustic MiniBox Fan - MINI-BOX 2501 x Impeller Side Guard - 400mm1 x Spiral Duct Grille Termination - 630mm1 x DEF-900AN1 x Chaysol Da 12/9 CMAL - 736W 6 Pole - Closed Motor - Single Phase1 x Ancillary Pack for SB-Biflow 500 model1 x Acopel F400-120/1601 x ERR 20/1 Centrifugal inline fan1 x MUB/T 042 500 D4 Centrifugal box fan, 120°C Continuous, Insulated1 x Elta Wall Cowl SWC45/501 x Versio Square Ceiling Diffusers - RS141 x Mounting Feet (pair) for SB-CON 4001 x Acopel F400-900/1802 x HR200WK single room heat recovery unit1 x Flanged Spigot - 400mm1 x Acopel F400-250/1601 x Rectangular Airbrick Adaptor1 x CBA-130 Inlet Flange for CBT-1301 x Mounting Feet (pair) for SB-CON 3151 x Access Door for Circular Duct - 500 x 4001 x Spigot plate - 630mm1 x MUB/T 062 630 D4 Centrifugal box fan, 120°C Continuous, Insulated1 x Jetflow-HIT Metal inline - 200mm1 x Male Ducting Connector - 315mm1 x GB-WSG 355 External Weather Louvers for the Giga-Box Fans - 355mm1 x BDS 400/450 RA b/d shutter1 x GB-WSD 450 Weather Protection hood for the Giga-Box Fans - 450mm1 x BDS 300/315 RA b/d shutter1 x ILTM-500/560/630 - Motor Cover for ILHT Fans - 51337593001 x Elta Variable Speed Drive IP66 - 7.5KW1 x DA12/12 Feet1 x CBMT/Q 125-12 1 HEATER KIT1 x Anti Vibration Duct Suspension Rings - 355mm1 x AC03TO-ADS-VFS-EN-9A (Three Phase)1 x Chaysol da 9-7 - V7099331 x Elta Raptor SFB ATEX Plate Mounted Axial Fan- 420mm1 x GB-KW 355 Drain pan for Giga Box Fans - 355mm1 x DA 7-7 72w 6P VR1 x Elta Wall Cowl SWC35/401 x Mounting Feet (Pair) for SLC-900-060B-09001 x Purlin Box 630/710 for RAW Cowls1 x Impeller Side Guard - 630mm1 x Access Door for Circular Duct - 250 x 150 - SIZE 151 x FSD-TD 600 x 600 Fire and Smoke Damper, S, EASY FIX AF, GALV Case, GALV Blades, PM230-TF (SC)1 x Stainless Steel Single Blade Regulating Damper -150mm1 x Elta Standard Ambient Flexible Connector - 500mm1 x Elta SCP400/4-3AC - IP551 x Elta Standard Ambient Flexible Connector - 250mm1 x Ancillary Pack for SLC-710 for 6 Pole Motors1 x Gorilla HVLSX401 x DEF-1000-AN1 x Frequency converter RUCK - FU 075 211 x Spiral end cap - 300mm1 x S & P Aluminium Axial Fan Louvre Shutter - PER-CR- 3551 x CCpro 40 (1CC9402) Long Casing Extension1 x Elta Turboflow-TF - 500mm(A) - Three phase1 x PML230-TF, AC 230V Damper Actuator, Spring Return, 2 x SPDT, 72C Thermal Fuse1 x CVAT Acoustic Kitchen Fan & Inverter Kit - CVAT/6-15000/710 ND - Pack 101 x CBS-130 Outlet Flange for CBT-1301 x DV-ROF-V-315 Roof mounted unit1 x B-flow Impeller HCBB/T-450mm1 x Chaysol DA 12/12 CMAL - 1100W 6 Pole - V727200381 x 220x90mm 45 Degree Horizontal Bend1 x KABT High Temp Acoustic Kitchen Fan & Inverter Kit - KABT/4-12000/560 ND - Pack 51 x Purlin Box 500/560 for RAW Cowls1 x Helios GigaBox 450mm GBD 450/4/4 centrifugal1 x Soler & Palau - HCBB/4-630/H -IP651 x AW Sileo EC Plate Axial Fan - Three Phase - 630mm1 x DA 15/15 Feet1 x TecFire Intumescent Damper - Rectangular 300x300mm1 x HR-500 DP Heat Exchange Unit1 x Ancillary Pack for SLC-800 for 4 Pole and SLC-800/6B-3AC1 x MUB 062 630D4 Multibox1 x Soler & Palau - Contra Rotating TCBTx2-450 - IP651 x Inclined Kurb support for CTHB/6-4001 x Elta Standard Ambient Flexible Connector - 350mm1 x NKS-D swirl diffuser v-300 x 300mm1 x FSAF450C1DA Silencer 500/81 x Ducting 15 Degree Bend - 315mm1 x Chaysol Da 10-10 - 550watt 6p Enclosed Motor1 x DA10/10 Feet1 x 150mm - 200mm Round Reducer1 x Soler & Palau - HXTR/4-315/H - IP541 x CBA-60 Inlet Flange for CBT-601 x Duct Fast Clamps - 125mm1 x SQUARE MIXED FLOW FAN - MFQ 560mm (Three Phase)
Reviews
TD-SILENT 350/125
TD-SILENT 350/125
£ 170.17

Excellent low noise fan, I've got one unit running years and...